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Nov 26, 2025

System Upgrade - November 26, 2025

System Upgrade - November 26, 2025

Dear Valued Customer,

To further upgrade our services, ECAB will conduct a scheduled system upgrade from 9:00 p.m. Wednesday, December 3, 2025 to 3:00 a.m. Thursday, December 4, 2025. The upgrade will temporarily impact the services listed below:

SERVICEINTERRUPTION PERIODDETAILS
Debit Card Transactions9 p.m. Wednesday 3rd - 3 a.m. Thursday 4thTransactions will be unavailable during the upgrade window.
Branch ATMs
  • Woods Branches
  • Redcliffe Street
  • High Street
  • Coolidge
1:00 p.m. Wednesday 3rd - 3 a.m. Thursday 4th
  • ATM at each location will remain online until 9 p.m. on Wednesday 3rd for customer use
Remote ATMs
  • 1st Choice Foods
  • Epicuriean Supermarket
  • Perry Bay Supermarket
  • Jolly Harbour
  • Dockyard
9 p.m. Wednesday 3rd - 12 p.m. Thursday 4th 
MOREBanking
  • Debit Card PIN reset feature only
9 p.m. - 3 a.m.All other MOREBanking services remain available.


Customers are encouraged to make arrangements to use alternative methods of payment such as credit cards, cheques or cash during this period.

For questions or support, please contact our Customer Support & Digital Banking team at (268) 480-6186 or info@ecabank.com

We apologise for the inconvenience and thank you for your patience as we conduct this necessary update.

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